References & Project Experience
Over recent years, I have supported companies and organizations across various sectors in workflow analysis, process optimization, and custom software development. Here are anonymized project insights:
Elderly Care & Healthcare Administration
Initial situation: Inquiries, care partners, and task routing were scattered across Outlook, Word, Excel, and PDFs – nearly impossible to track systematically.
Solution: A fully integrated platform serving as a central operations hub: from initial inquiry through lead management and partner administration to automated task routing.
My role: Project management and end-to-end implementation
IT Test Management & Quality Assurance
Initial situation: Complex IT system tests were recorded in Excel – ambiguous testing procedures, untracked bugs, and difficult client reporting.
Solution: A dedicated application providing a single source of truth, guiding test engineers step-by-step through test protocols and generating structured client reports.
My role: Software architect and lead developer
Warehouse & Reverse Logistics
Initial situation: Customer returns were monitored via spreadsheets – error-prone, untraceable, and lacking real-time visibility.
Solution: A lean application managing three-way return logistics (end customer returning gear, distributor tracking incoming items, and warranty replacement with international manufacturers).
My role: Application architect and technical consultant
Road Construction & Civil Engineering
Initial situation: Multiple internal departments and field service personnel operated with isolated spreadsheets – data was never synchronized.
Solution: A synchronized suite of internal and field-service applications built on a shared database: real-time data access for scheduling, documentation, and customer updates.
My role: Project management and implementation
Wind Energy & Renewable Infrastructure
Initial situation: Complex project management, milestone tracking, and quotation calculations maintained in disconnected spreadsheets (confidential engagement under NDA).
Solution: Multiple secure internal applications for project, quotation, and cost management backed by a unified SQL database.
My role: Application architect and advisor
Logistics Service Providers
Initial situation: A legacy application needed architectural re-assessment to scale and integrate reliably into existing client workflows.
Solution: Re-engineered application architecture and automated end-to-end workflows using Power Automate and custom REST APIs for customer management and automated tracking.
My role: Application architect and consultant
Your industry is not listed?
The specific industry is rarely the determining factor – the operational process logic is what matters. Let's talk about your workflows: we will quickly determine whether my experience matches your goals.